Infinity Tree (“Infinity Tree”, “we”, “us”) is a private family space for recording people, relationships and memories, shared only with the family members you invite. This policy explains what information we collect, how we use it, and the choices you have. Infinity Tree is currently in private beta.
Information you provide
Account information. When you create an account we collect your email address, a password (stored by our authentication provider, never in readable form), and the display name you choose.
Family-space information. Members of a family space can record people (names, suffixes, dates, notes), the relationships between them, and profile photos. People recorded in a family space do not need an account. This information is visible only to members of that family space, according to their role (Owner, Admin, Contributor or Viewer).
Family invitations. When an Owner or Admin invites someone, we store the invitation: the family space, the role offered, an optional person the invitation is for, when it expires, and its status. For email invitations we store the invited email address and send the invitation by email. When an invitation is accepted, we record the email address of the account that accepted it.
Photos, videos, memories and other content. Files and memories you upload are stored privately and are available only to members of the family space that owns them. They are not publicly accessible.
Mobile phone numbers. We collect a mobile phone number only when one is voluntarily provided — for example, to receive text messages you have chosen to receive. Phone numbers are not added to people’s profiles in a family tree.
SMS consent information. If text messaging is offered and you choose to receive texts, we will keep a record of your consent: your number, the date and time, the wording you agreed to, how you agreed, and any later opt-out. Automated text messaging is not yet operating; this section describes how consent will be handled once it is.
How we use information
- To provide your account and the family spaces you belong to.
- To let you join a family space securely through an invitation.
- To store and show your family’s people, relationships and memories to its members.
- To send service emails, such as invitations, confirmations and password resets.
- If you opt in, to send the Infinity Tree text messages you requested and to honor opt-out requests.
- To keep the service secure, investigate problems and respond to support requests.
Service providers
We use service providers to run Infinity Tree, including hosting, database and file storage, authentication, and Resend for email delivery. When text messaging is offered, we plan to use Twilio to deliver text messages. Mobile numbers and SMS consent information may be processed by service providers used to deliver messaging, only to provide that service to us. They are not sold or shared for third-party marketing.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Security
Access to family-space information is limited by account sign-in and by role-based access rules checked on our servers. Uploaded files are kept in private storage. No method of storing or transmitting information is perfectly secure, and we cannot guarantee absolute security.
Data retention
We keep account and family-space information while your account or the family space is active. People removed from a family tree may be archived rather than erased so that family history and permanent records stay consistent. If you opt in to text messages, we keep consent and opt-out records as long as needed to honor your choices and meet legal obligations. To request deletion of your information, contact us at the address below.
Your choices
- You decide whether to accept an invitation; nothing is shared until you join.
- Text messages are optional and never required to use Infinity Tree.
- You can reply STOP to any Infinity Tree text message to opt out.
- You can contact us to access, correct or delete your information.
Children and family records
Family trees can include information about minors entered by family members. Text messages are sent only to account holders who have opted in themselves. A parent or guardian may contact us about information concerning their child.
Changes to this policy
We may update this policy. When we do, we will change the effective date above, and we will give notice of significant changes.
Contact
Questions or requests: support@myinfinitytree.com